ALTICO ADVISORS WINS MICROSOFT GOLD and SILVER

The new Microsoft Partner Network program awards special competencies in specific areas of Microsoft Business Solutions.  These competencies are intended to differentiate partners who have achieved the highest level of competence and expertise with Microsoft technologies, and therefore enjoy the closest working relationship with Microsoft.

Altico is proud to be the only regional partner in the Northeast to have achieved both a Gold Enterprise Resource Planning (ERP) competency and a Silver Customer Relationship Management (CRM) competency, representing our proven expertise in the design, implementation, configuration, and integration of Microsoft Dynamics GP and Microsoft Dynamics CRM. 

How the Microsoft partnership benefits Altico's clients

Certification is an integral component of the Microsoft partner program.  Altico's corporate certification levels hinge in part on the individual certifications of its employees.  Altico's staff of full-time consultants holds numerous certifications in Microsoft Dynamics GP, Dynamics CRM, FRx, and Manufacturing and more.

Client satisfaction is another component that factors into the mix.  Clients working with Altico can be confident they are working with a company that has achieved the highest level of certification and customer satisfaction.  To reach these goals, Altico has developed the skills, knowledge, experience, and expertise to act as a technology partner and an expert advisor at a strategic business level.  

Microsoft business partners, and by extension their clients, reap the benefits of the enormous ongoing investment that Microsoft makes in the software it produces, with new releases on a regular basis to bring added functionality and cutting edge technology to its major product lines - Microsoft Dynamics GP, CRM, and SharePoint Services. 

Microsoft offers 24-hour support to supplement Altico's support team.  Our clients have access to the CustomerSource area of the Microsoft Web site where they can search an extensive knowledge base and take advantage of unlimited, free online training.  There are also blogs and user communities in which clients can participate, as well as newsletters to which clients can subscribe.  Clients using this premium benefit have often provided glowing testimonials on the value of CustomerSource. 

Last but not least, Microsoft clients can be secure in the knowledge that Microsoft is a strong, viable company and the Microsoft product offerings will continue to be updated and supported for the lifetime of our clients' companies.