James M. Hickey, Vice President and Director of Operations
Jim manages the professional services team and operations at Altico Advisors. Over the past ten years he has overseen numerous implementations of Microsoft Dynamics GP (formerly Great Plains) and Dynamics CRM for companies in diverse business sectors including technology, financial services, software development, education, nonprofit, manufacturing and wholesale/distribution. Jim is also a Certified Public Accountant with more than five years of experience in public accounting serving small to midsize businesses in a variety of industries.
Experience: Jim has held various positions as a consultant, project manager and business unit manager for a national VAR (Value Added Reseller). His experience includes the design and execution of implementation methodologies and best practices. Jim has also previously served as Information Technology manager for a small professional services firm.
Technical Expertise: Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft SQL Server, FRx Financial Reporter, Microsoft Office, Crystal Reports, Management Reporter, Business Intelligence
Education: BS in Management, Rensselaer Polytechnic Institute
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