Microsoft Dynamics CRM

  
Microsoft’s CRM software is designed to provide your business with a CRM software solution that automates 3 key areas:  Sales, Customer Service, and Marketing.  It is a complete solution for driving measurable improvements across all customer management processes.  We chose to represent Microsoft CRM because it works the way you do, the way your business does, and the way technology should. Software for CRM will take your business to the next level.
 
Dynamics CRM has the same look and feel as Microsoft Outlook.  CRM integrates directly into Outlook and other Microsoft Office applications including Word, Excel, and PowerPoint, enabling your employees to work within the Outlook environment that they're already comfortable with.  The result:  Everyone in your company will quickly be able to begin using Microsoft CRM tools for managing sales, services, and marketing processes.  It's familiar and easy to use.
 

Why we chose Dynamics CRM is only half the story. Here’s the other half, Why Clients Chose Altico (Now Sikich).  

 
CRM 2015 Training Classes

 

Experience Microsoft Dynamics CRM sales tracking software, service management, and marketing automation with a Dynamics CRM 30-Day Trial.

The Altico/Sikich Advantage

NEW CRM 2016 Resources:
CRM 2016 Preview Guide
CRM 2016 Press Release

Call 508-485-5588 or


White Papers & Infographics:
12 Great Reasons to Use CRM
Why Mobile CRM?

Additional Resources:

Dynamics CRM Overview
CRM Basics
CRM Marketing Automation

CRM Sales Automation
CRM Customer Service

 

 

 

 

 

 

 

 

Implementation and Training

Altico/Sikich’s team of CRM experts will ensure a smooth initial CRM implementation with thorough end user training on Microsoft Dynamics CRM for sales force automation, marketing automation, and service management. We will then continue to serve your needs throughout the year with Microsoft CRM training classes and seminars.

Read more about Office integration and how Microsoft Dynamics CRM provides effective customer support, service management, and advanced tools for marketing and sales.
Looking for a hosted solution? We have the CRM hosting solution you're looking for. Contact us for more information.

Vertical Focus

Altico Advisors Now Sikich, a Microsoft Gold Certified Partner, specializes in Microsoft Dynamics CRM to deliver business, financial and customer management solutions for manufacturers, distributors, software development companies, and service organizations.
 
Altico Advisors Now Sikich is a full service Microsoft CRM provider. We implement CRM systems and support clients primarily throughout New England - Massachusetts, New Hampshire, Connecticut, Maine, Rhode Island, and Vermont. We offer Microsoft CRM consulting, training, and Microsoft CRM seminars.

Service + and CRM Accelerator

Service + is built on top of Microsoft Dynamics CRM 2011 and Azure, all the out-of-the-box reporting, views, and charting capabilities are available and can be leveraged to:

  • Streamline routine functions such as case summaries and status
  • Increase service quality by identifying aging cases
  • Drive revenue by identifying approaching renewal dates or low remaining prepaid incidents
  • View all registered products by customer
  • Streamline routine functions such as case summaries and status
  • Increase service quality by identifying aging cases
  • Drive revenue by identifying approaching renewal dates or low remaining prepaid incidents
  • View all registered products by customer
  • Streamline routine functions such as case summaries and status
  • Increase service quality by identifying aging cases
  • Drive revenue by identifying approaching renewal dates or low remaining prepaid incidents
  • View all registered products by customer
  • Streamline routine functions such as case summaries and status
  • Increase service quality by identifying aging cases
  • Drive revenue by identifying approaching renewal dates or low remaining prepaid incidents
  • View all registered products by customer
  • Streamline routine functions such as case summaries and status
  • Increase service quality by identifying aging cases
  • Drive revenue by identifying approaching renewal dates or low remaining prepaid incidents
  • View all registered products by customer